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Contacts, companies and every conversation

Everyone you talk to. Everything you've said, on one timeline.

Nossic CRM keeps your customers in one place. A person who chats on your website, then emails support, then signs a contract shows up once, with all three on their timeline, without anyone typing it in.

Start with Nossic ID See how it works

Free to set up. Sign in or create your Nossic ID.

How it works

Your contacts build themselves from the Nossic apps you already use.

  1. 1

    People get in touch

    They chat on your website or email your support address in Nossic Service, or sign a document in Nossic eSign.

  2. 2

    One contact each

    The CRM matches them by email address or phone number, so the same person is never three different contacts. Possible duplicates are shown to you, never merged behind your back.

  3. 3

    One timeline

    Every chat, email, ticket and document lands on their timeline, kept up to date as it moves along, with reply times and ratings.

  4. 4

    Your team follows up

    Notes, tasks with email reminders, owners and tags. The contact card also sits beside every conversation in the Service inbox.

What's in it

For small teams who want their customers in one place, and Nossic's own team uses it too.

Contacts

Names, several emails and phone numbers, job title, owner, tags, your own fields, and mailing-list consent with the exact wording they agreed to.

Companies

People are linked to their company by their email domain (never for Gmail and the like), with the company's own timeline of everyone's conversations.

A timeline built for you

Chats, emails and tickets from Nossic Service and documents from Nossic eSign, each one entry that updates as it moves along.

Notes and tasks

Write notes, set tasks with due dates for anyone in your team, and get an email reminder when they're due.

Filters and segments

Search and filter by tags, owner, company, subscribers, open tickets, dates and your own fields, then save the filter as a segment.

Import and export

Bring contacts in from a spreadsheet: match the columns, preview, then import. Export any list or segment as CSV.

Duplicates, your call

Possible duplicates are listed with the reason. Merge them in one click, or say they're different people and they won't be suggested again.

API and webhooks

Read and change contacts, companies, notes and tasks from your own programs with API keys from Nossic Accounts, and get webhooks when things change.

Your team, your roles

The same organisations and teams as every Nossic app. Admins manage fields, imports and merges; members work with contacts.

Your customers' data, looked after

You're in control of your contacts' data. Nossic keeps it safe for you.

  • Stored on Nossic's own servers in the UK. Nothing goes to an outside company.
  • Each organisation's data is its own. Nobody outside your team sees your contacts.
  • Copies and deletion in one click. Export everything about a contact for a data request, or erase them, including their chats in Nossic Service if you choose.
  • Nothing is collected until you start. The CRM only builds contacts once an admin turns it on and accepts the data processing terms.
Add a contact from your own program
# An API key with crm:write, from Nossic Accounts
curl https://app.crm.nossic.uk/api/v1/orgs/<org>/contacts \
  -H "Authorization: Bearer nsk_…" \
  -H "Content-Type: application/json" \
  -d '{"name": "Priya Shah",
       "emails": ["priya@leedsbakery.co.uk"],
       "tags": ["wedding"]}'

Ready to see everyone in one place?

Open the CRM for your organisation, import your contacts, and connect Nossic Service.

Open Nossic CRM